Functional Title: Chaparral Mail Assistant
Classification: Non-exempt; part-time; hourly
Division: Financial Affairs
Department: Chaparral Mail
Reports To: Chap Mail Manager
Primary Function: Provides courteous customer service and assistance to customers who come to Chap Mail; assist in delivering mail and packages throughout campus.
Major Duties:
- Deliver departmental mail.
- Deliver departmental packages.
- Keep up to date on current mail procedure/changes.
- Apply appropriate postage to all outgoing mail.
- Assist customers in a professional manner.
- Assist in distribution of mail to faculty, staff, and students into mailboxes.
- Process all packages.
- Forward student mail.
- Assist in distribution of biweekly and salary paychecks.
- Maintain confidentiality of university and students.
- Performs other duties as assigned.
JOB REQUIREMENTS:
Knowledge, Skills and Abilities Required:
- Must be available Monday-Thursday from 10am-4pm; Friday 10am-2:30pm
- Must be able to meet physical requirements.
- Strong verbal and written communication skills.
- Ability to help students, faculty, and staff in a professional manner.
- Strong ability to multitask and problem solve.
- Ability to adapt to changes in the work environment.
- Ability to maintain a high level of confidentiality is essential.
- Driver’s License
Education and Experience:
- Graduation from high school or equivalent.
Physical Requirements:
While performing the essential duties of this job, the employee MUST meet the physical requirements:
- Required to lift packages and/or move heavy objects 50+ lbs.
- Walk a long distance around campus and in buildings.
- Regularly required to sit and stand sporadically.
- Frequently use wrist, hands and/or fingers to make small repetitive movements such distributing mail and picking up small objects.
- Ability to talk frequently to convey and project detailed or important instructions or ideas accurately and effectively.
- Be able to hear average or normal conversations and receive verbal information.