Solutions Analyst - Starnik

Availability: May 25, 2022 - Aug 24, 2022
Job Type: Full Time
Job Description: Do you like talking to people and helping analyze and solve their software problems? Are you motivated to improve the world with your amazing attitude and skills? We need you now!!!

Starnik is a fast-growing software company with our roots in Lubbock. Our clients span the globe, and we aren’t slowing down any time soon. Our software is loved by our customers, and we’re working towards dominating the industry.

The ideal candidate loves challenges, is very analytical, enjoys talking to people, is capable of wearing multiple “Hats” throughout the day, is open to change, and is committed to making Lubbock their home. Our team is amazing, and we enjoy having a good laugh now and again. You should be prepared to work at an amazing company. We’re not an OK company. We ROCK!!!

Responsibilities and Job Duties:

The Solutions Analyst has a daily responsibility for analyzing and finding great solutions for simple and complex customer requirements.
To be successful in this position, you must possess and be able to execute upon these skill sets:

• Analytic Capability: Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before taking action
• Proactively identify, structure, and solve business issues, then determine information needed to solve the business issues
• Brings about successful resolution of high impact, complex, or chronic problems
• Consistently demonstrates innovative thinking when generating solution alternatives
• Planning and Organizing: Determine effort and resources required to meet objectives; able to plan, coordinate and manage resources effectively to ensure task completion
• Plans for, organizes and coordinates work and resources to respond to data delivery requests and to ensure project goals and timelines are met
• Holds self and others accountable for meeting timeline and quality standards
• Ensures client requests are thoroughly understood by the project team and that solutions meet the client’s needs
• Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met
• Develop and maintain a deep understanding of customer needs and requirements
• Help customers identify solutions to problems they did not know they had
• Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship
• Demonstrates a strong desire to help customers make their business successful

Job Requirements: Skills Required:

Critical thinking, strong communication, problem solving, multi-tasking, attention to detail, ability to work with a team, positive attitude, loyal, trustworthy, self-starter, and mature.

Organization: Starnik
About the Organization: Starnik is a local software development company that is focused on creating and delivering the best Cloud CIS and Billing Solutions for the Utility Industry.
Organization Location: Lubbock, Texas

Who to contact

Name: Linda Hickman
Email: careers@starnik.com
Phone: 806.792.9863
Address: 7820 Orlando Ave
Lubbock, TX 79423