Photograph with Jessica, Natasha, and Jenny standing in front of the Welcome Center lawn
Student Business Office
Important Dates
Fall Semester
  • July 1 - Fall Bills are Available on Student Portal
  • July 1 - Automatic Payment Plans Open (5, 4, 3-month)
  • August 19 - Last Day to Enroll in Five-Month Automatic Payment Plan
  • August 20 (Wednesday before classes begin) - Fall Bills are to be Settled
  • September 10 - Last Day to Change a Meal Plan
  • September 15 - Last Day to Enroll in Four-Month Automatic Payment Plan
  • September 22 - $200 Late Fee Assessed for Past Due Accounts
  • October 3 - Holds Applied for Past Due Accounts
  • October 15 - Last Day to Enroll in Three-Month Payment Plan
  • December 16 - Last Day to Pay through Automatic Payment Plan
Spring Semester
  • November 1 - Spring Bills are Available on Student Portal
  • November 1 - Automatic Payment Plans Open (5, 4, 3-month)
  • January  7 - Spring Bills are to be Settled
  • January 15 - Last Day to Enroll in 5-Month Automatic Payment Plan
  • January 28 - Last Day to Change Meal Plan
  • February 9 - $200 Late Fee Assessed for Past Due Accounts
  • February 15 - Last Day to Enroll in 4-month Automatic Payment Plan
  • February 20 - Holds Applied to Past Due Accounts
  • March 15 - Last Day for 3-month Automatic Payment Plan
  • May 16 - Last Day to Pay through Automatic Payment Plan
Student Business Office

We know that figuring out how to pay for college can feel overwhelming—and that’s where we come in. The Student Business Office—sometimes called Student Accounts, the Bursar’s Office, or the Cashier’s Office—is here to help guide you through the financial side of your college experience. Whether you’re looking at billing, payment plans, or refunds, our goal is to make the process as smooth, accurate, and transparent as possible. We're here to support you and your family every step of the way.

Your Team
Profile photo of Jessica Snead
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Profile photo of Natasha Snodgrass
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Profile photo of Jenny Aaron
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How We Support You

Clear and Timely Billing

  • We send notifications when your tuition and fee bill is ready to view on the student portal.
  • We post charges for things like classes, housing, meal plans, and other campus services.
  • We keep you updated on billing cycles, due dates, and any changes to your account so there are no surprises.

Flexible Payment Options

  • We accept payments online, in person, or by mail—whatever works best for you.
  • We offer monthly payment plans to help make tuition more manageable.
  • We’re here to make sure your payments are applied correctly and on time.

Refunds and Financial Aid Credits

  • We handle refunds for things like overpayments, dropped classes, or extra financial aid.
  • We work closely with Financial Aid to get your excess funds to you as quickly as possible.
  • We also help you set up direct deposit—either with your own bank or through Herring Bank—for fast, secure refunds.

Account Holds and Support

  • If there's a balance on your account, we may place a hold that can temporarily pause things like class registration or transcript requests. Don’t worry—we’ll let you know why the hold is there and help you take the steps to get it cleared.

Tax Documents (1098-T)

  • We prepare and share the 1098-T tax form each year, which can help you or your family claim education tax credits.
  • Have questions about the form? We’re here to help you understand it and how to access it.

Third-Party Billing

  • We handle billing and payments from third-party sponsors like employers, government programs (such as VA or Workforce Solutions), tribal agencies, and scholarship foundations.
  • We work to make sure all the paperwork and invoicing get done so payments arrive on time.

Personalized Support

  • We’re here to answer your questions about account balances, charges, payment options, refunds, and holds.
  • Whether it’s by phone, email, or in person, we’re happy to provide one-on-one support to help you understand your account and stay on track.
  • We work closely with other campus offices like Financial Aid and the Registrar to make sure everything runs smoothly.
Payment and Billing Questions
Holds and Account Issues
Refunds and Financial Aid Overages
Tax Forms

1098-T Tax Form

  • 1098-T tax forms will be available to students via their Student Portal.
  • Prior students who no longer have access to their portal may contact the Student Business Office for assistance.
  • All 1098-T tax forms will be made available to students no later than January 31st each year. Note: Not all students receive a 1098-T. If you did not receive one and were expecting it to, please contact the Student Business Office.
  • The form reports qualified tuition and related expenses to help with claiming education-related tax credits.
Sending Mail

Please have all mailed payments, including 529 College Savings Plan disbursements, sent to:

Lubbock Christian University
Attn: Student Business Office
5601 19th Street
Lubbock, TX 79407

Make checks payable to Lubbock Christian University and be sure to include the student’s full name and student ID number on the check or in an attached memo to ensure proper crediting to the account.

Release of Information

FERPA, the Family Educational Rights and Privacy Act, is a federal law that protects the privacy of student education records. It gives students the right to:

  • Access their education records
  • Request corrections to inaccurate information
  • Control who can see their records (with certain exceptions)

Under FERPA, universities cannot release your education records to third parties without your written consent, except for specific allowed cases such as school officials with legitimate educational interests or in emergencies.

Creating Authorized Users

An authorized user is someone you give permission to view your student account details and make payments on your behalf—such as a parent, guardian, or sponsor. 

To set up an authorized user, log in to your student portal and navigate to:

Hamburger Menu >> My Student Account >> Payment Portal >> Click on Image >> My Profile >> Invite User

From there, you can add the person’s contact info and set permissions. You must do this for each contact you want to have access to your account.

General Tips
  • Check your student portal regularly for account updates.
  • Set up direct deposit from Herring bank for faster refunds. Found under your student account.
  • Don’t ignore balance notices—late fees and holds can happen quickly.
  • All correspondence from the student business office is via your official LCU email.

Need Help?

You can contact the Student Business Office by phone at (806)720-7302 or email. We're here to support your success at LCU!