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The mission of Student Affairs is to provide services and intentional learning opportunities which foster community through personal and spiritual growth.

Address and Name Changes

Students are responsible for maintaining current and accurate information in the computer system. Name and address changes should be communicated to the Registrar's Office.

On-campus students moving off campus must ALSO fill out a change of address at the LCU Post Office.

Athletic Events

Current students with an LCU ID card are admitted free to all regular season home games. Nationally ranked volleyball and basketball teams play at the Rip Griffin Center on the southeast corner of campus. On the south end of campus, the nationally ranked baseball team can be seen at Hays Field, the nationally ranked softball team can be seen at PlainsCapital Park, and the men and women’s soccer teams can be seen at the LCU soccer field. Visit LCUchaps.com or check the LCU Chap app for game schedules.

Campus Announcements

Campus announcements can be viewed via email and online at ChapLink. To submit an announcement, go to ChapLink.  There is a 9 a.m. deadline for same day chapel announcements. Live campus announcements will be read on Monday and Thursday of each week.

Cashing a Check

Checks can be cashed in the Student Business Office in the F.W. Mattox Administration Building. Checks for more than $50 are subject to approval. A service charge will be assessed for all checks cashed.

Counseling Center

The collegiate experience is one of new development and substantial growth for students. New choices, challenges, and decisions abound, and while it can be stimulating and exciting, it can also be a time of adjustment, stress, and confusion.

The Counseling Center is committed to providing counseling services for Lubbock Christian University students, faculty, staff, and dependents. The challenges of college sometimes manifest themselves outwardly through emotional outbursts, substantial weight gain or loss, depression, anxiety, or irregular sleep patterns. Since few students move through their collegiate experience without some personal upheaval, the university encourages any student experiencing discomfort to utilize the services of the Counseling Center.

Anyone seeking counseling services is entitled to an intake or consultation counseling session free of charge. After the initial session, each subsequent session will be $10 each. Payment can be made with cash, check, or credit/debit card. The Counseling Center does not accept insurance. The staff of the Counseling Center may suggest or make referrals for circumstances that require intensive, long-term care. The client will be financially responsible for any outside help, referred or otherwise. The Counseling Center staff adheres to the ethical standards of their respective professions and to state and federal laws relating to confidentiality.

The Counseling Center is located on the 2nd floor of the SUB, Room 202. Appointments are the best way to see a counselor. Walk-ins are accommodated when possible. For more information, please check the LCU Counseling Center website or call 806.720.7478.

Please note: Due to ethical standards, the Department of Behavioral Sciences does not conduct private student counseling and is not affiliated with the Counseling Center.

Dining Services

Students may purchase a Dining Membership or Munch Money through the Student Business Office in the Administration Building. All traditional campus residents living in residence halls have a Dining Membership as part of their room and board. Commuter and non-traditional students who are looking for value and convenience can also enroll in a Dining Membership. Meals are loaded on the LCU student ID card, and must be presented for meals and swiped at the register.  Munch Money spends like cash at the Cafeteria, Chap Express, Starbucks, and Rhodes Perrin Recreation Center, as well as for concessions at the RIP Griffin Center and Hayes Field. Individual meals may also be purchased from the cashier in the Cafeteria. Requests for carry-out containers or sack lunches, as well as for accommodation of special dietary needs, should be made to the Cafeteria manager.

Munch Money and Block Plan Memberships carry over from the Fall semester to the Spring. The account will be zeroed out if not used by the end of the Spring semester. Please visit the LCU Dining Services for current meal plan membership options, menus, and hours of operation.

Cash, check, and credit cards are accepted at all dining locations on campus.

Email and Network Access

Logging on to the network

Logon ID is:

  • First initial of first name
  • Last name
  • Last four digits of LCU ID number

Your default password is:

  • First initial of first name, capitalized
  • First initial of last name, initial lower case
  • Dollar ($) sign
  • Last four digits of your Social Security Number
    Example: Jd$1234!
  • Put a ! after the last four digits of your Social Security Number
  • *International students: Use birth year

This is a secure password, but we do RECOMMEND that you CHANGE YOUR PASSWORD. 

To change the password for your LCU email, follow these steps:

  • Log into LCU email with default password
    Example: Jd$1234!
  • Once logged in, go to Settings and select Options
  • From the Account tab, select the link on the right hand side of the screen that says “change password”
  • On this page there are instructions on how to complete changing the password

Lubbock Christian University’s official means of communication is through the LCU email account that is provided to students.

ChapDesk

Text 806.928.7974 or Phone 806.720.7100

Contact ChapDesk to receive these services FREE of charge

  • Microsoft Office (PC & Mac versions available)
  • Other Microsoft software
  • Antivirus software
  • Anti-malware software
  • Virus removal
  • Malware removal
  • Transferring of files from old hard drive
  • Hardware installation (student-purchased)
  • Software installation
  • Diagnosing hardware failure
  • Overall troubleshooting of computer system
  • Email setup on phones, iPads and other mobile devices

Fall and Spring Office Hours

Monday-Thursday  8 a.m.-midnight
Friday  8 a.m.-6 p.m.
Saturday 10 a.m.-6 p.m.
Sunday  2 p.m.-midnight

*Summer Office Hours coincide with the Library hours.

ChapLink

Students can access many parts of LCU's network through ChapLink. Webmail, announcements, chapel absences, online bill pay, financial status, help files, and much more are all available and easy to access. You will need your LCU Network logon to access certain portions of ChapLink.

Access help files or if you still have questions, call 806.720.7100 for help.

Webmail

Your LCU Webmail is accessed through outlook.com/lcu.edu, or ChapLink. On the home page, click Webmail at the bottom of the page.

Username: The same as your network with the addition of @lcu.edu. example: Jdoe2345@lcu.edu
Password: The password is the same as your network password.  example:  Jd$1234!

Printers/Copiers

  • Enter student network login information.  example: Jdoe2345
  • Enter network password. example: Jd$1234! and press the arrow key at the bottom.
  • To end session, press the C/CE button.

X-Drive

  • Log on to the network.
  • Double-click on the My Computer icon on the desktop or open Windows Explorer.
  • Double-click on the x-drive icon.
  • To exit, click on the close button in the upper right corner at the top of the window.

Your use of university email and university technology services may result in university personnel becoming aware of your computer and internet activity. Should any activity be discovered, which constitutes a violation of the student handbook or state and federal law, the university reserves the right to take appropriate action.

Financial Assistance

If a student’s financial aid application is complete, but admission requirements have not been met, then financial aid will not be applied to the student's bill until the admissions process is complete.

If financial aid is complete and a student has a credit on their account, the refund will be issued by the Student Business Office. Please note the dates on the calendar when excess funds will be available.

Further inquiries about financial aid can be directed to Financial Assistance in the Cardwell Welcome Center.

For questions regarding class drops, withdrawals, class repeats, and financial assistance eligibility, students should refer to the Undergraduate Academic Policies or Graduate Academic Polices in the catalog, or visit the Financial Assistance Office.

Upon enrollment, LCU must provide each student written notice advising them of the penalties for drug violations under The Higher Education Act (Title IV, Section 485 (k)). Suspension of eligibility applies only to federal aid and all other aid is subject to LCU policies.

Section 484(r)

  • (r) SUSPENSION OF ELIGIBILITY FOR DRUG-RELATED OFFENSES
  • (1) IN GENERAL—A student who has been convicted of any offense under any Federal or State law involving the possession or sale of a controlled substance shall not be eligible to receive any grant, loan, or work assistance under this title during the period beginning on the date of such conviction and ending after the interval specified in the following table:

If convicted of an offense involving:

  • The possession of a controlled substance: Ineligibility period is:

    • First offense 1 year
    • Second offense 2 years
    • Third offense Indefinite

  • The sale of a controlled substance: Ineligibility period is:

    • First offense 2 years
    • Second offense Indefinite

LCU ID Cards

Students are issued an official LCU ID card at the beginning of each academic year. ID’s are issued in the Student Affairs Office on the second floor of the SUB. Students receive one free ID card per year. There is a $10 replacement fee for lost ID cards.

Students are required to carry their ID card with them at all times and to present the card to any university official upon request. Students failing to render an ID card upon request, using an ID card of another student, allowing an ID card to be used by another student, or falsifying information used for identification purposes will be subject to disciplinary action.

The LCU ID card must be returned to Student Affairs when a student withdraws, is suspended, or is dismissed from the university.

LCU Ring Tradition

The LCU Ring Tradition exists to provide alumni with a lasting, visual reminder of their time at Lubbock Christian University. 

The ring tells our story. Each ring reminds us of who we are and symbolizes the things that make our connection to LCU so strong.  On the top is a cross, which represents Jesus.  As each graduate leaves and enters the world, the cross represents how you will shine the light of Jesus in your daily activities.  Like the points on a compass, the outer points of the cross represent the different paths and directions each graduate pursues upon graduation.  The center of the cross symbolizes what reunites graduates as well as emphasizes our shared LCU experiences and foundation of faith.

One side of the ring represents the school's transition from Lubbock Christian College to Lubbock Christian University.  The brick pattern in the background symbolizes buildings throughout the campus.  The word Chaps is beneath the letters LCC and LCU to remind us of our mascot.  On the other side, the ring displays a representation of LCU's most prominent building, the Christian Development Center (CDC).  Beneath the CDC is the Chap Scratch.

The ring represents so much more than just the visual symbolism.  It celebrates goal achievement.  It honors the dream that made LCU what it is today.  Finally, it reminds us of the sacrifices of so many to make an LCU education possible. 

Ring Savings Program

Full-time undergraduate students and incoming freshmen with fewer than sixty (60) credit hours will be charged a $90 ring installment payment at the start of every semester for four (4) semesters. NOTE: Due to the nature of their LCU experience, transfer students and nursing students are not automatically enrolled; if they wish to join the Ring Savings Program, they may choose to opt in at any time by contacting the Alumni Relations Office.  The Ring Savings Program provides students with the funds to purchase a ring upon attainment of sixty (60) credit hours at LCU.  Due to the higher cost of men's rings and fluctuating cost of gold, students who wish to contribute more than the four (4) semesters of ring installments may ask the Office of Alumni Relations to raise their limit and deduct funds for six (6) semesters. 

At the beginning of each semester, Alumni Relations will host "Ring Days", in which representatives of Balfour, the ring manufacturer, will be available to answer questions about the LCU ring and take orders from qualified students.  The balance from each student's ring savings account reduces the total price of the ring selected by each student.  Those students who purchase a ring during Ring Days will be invited to participate in the Ring Ceremony.  Friends, family, and alumni are encouraged and welcome to attend the ceremony.

The money in students' ring savings accounts will be available for the purpose of purchasing an LCU ring up to two (2) years after enrollment ceases.  After this time, the money will be placed in the Alumni Relation's general fund for alumni programs.

If students do not wish to participate in the Ring Savings Program, they must opt out of the program in writing.  This may be accomplished one of two ways:

  • Students my send an email to alumni@LCU.edu and state a desire to opt out of the Ring Savings Plan.  Students should include their full names and student ID number.
  • Go to the Office of Alumni Relations and speak with a member of the Alumni Relations team.

Ring Refund Policy

Refunds, also called student account credits, are available to the student account upon request and as follows:

  • Students in their first semester of charges who wish to opt out may do so without penalty within the grace period - before their semester bill is due and will receive a credit of $90.
  • Students who opt out of the ring program after the grace period and still within their first semester of charges will be credited $45 to their student account in the Financial Affairs Office.
  • Students who opt out of the ring program past their first semester of charges within the ring program will be credited the balance less $90 to their student account int he Financial Affairs Office.

NOTE: Only students who have opted out of the program in writing will receive a refund or student account credit, regardless of whether or not they graduate from LCU.  Exceptions to this policy are available only in the event of financial hardship*.

*A person is considered to be in financial hardship when they would be left unable to provide for themselves, their family or other dependents, which may be caused by family tragedy, financial misfortune, serious illness, or other difficult circumstances.

Medical Clinic

The LCU Medical Clinic is an outpatient clinic with a full-time physician, a registered nurse, and an administrative assistant. The clinic is located on the second floor of the Mabee Student Life Building (SUB). Treatment is available for acute illnesses and minor injuries, and maintenance therapy is available for certain chronic health conditions. All current LCU students who have paid the required health services fee (per semester) are eligible to utilize these services. There is a $10 charge to see the physician, and there may be additional small fees for procedures, supplies, or medications. The nurse may be seen free of charge. Students have the option of billing any clinic fees to their student account (only allowed during the first few weeks of each semester, before student accounts are due).  Payments with cash, check or credit/debit card are always accepted.  The clinic does not accept insurance.  

Appointments are the best way to see the physician. Walk-ins are accommodated when possible. Call 806.720.7482 to schedule an appointment. Same day appointments are usually available. The clinic is open Monday-Thursday from 8 a.m.-noon and 1 p.m. - 5 p.m., Friday from 8 a.m.-noon and 1 p.m.- 2:30 p.m. It is closed evenings, weekends, and university holidays. Office hours in the summer are reduced (open at 9 a.m. close at 4 p.m., closed on Friday afternoon), and the clinic is also closed the month of July. The clinic staff is not available after hours. Students should go to an urgent care clinic or emergency room if medical attention is needed when the clinic is closed. If there is an emergency, call 911, then notify LCU Public Safety- 806.928.6803 

Meningitis

Effective January 1, 2012, the meningococcal (meningitis) vaccine is now required by state law for ALL enrolled students attending a university in the state of Texas, with limited exceptions. This vaccine must have been administered at least ten days prior to the first day of the semester of the student’s initial enrollment, but no more than 5 years prior to the first day of the semester. Students who have not provided the necessary documentation will not be allowed to attend class. Further details are available.

Texas law also requires that all newly enrolled college students, including transfers and readmits, be provided with information regarding meningococcal disease. Bacterial meningitis is a serious, potentially deadly disease that can progress very quickly. It is an inflammation of the membranes that surround the brain and spinal cord. The bacteria that cause meningitis can also infect the blood. This disease strikes about 3,000 Americans each year, including 100-125 on college campuses, leading to 5-15 deaths among college students every year.

What are the symptoms?

  • High fever
  • Stiff neck
  • Light sensitivity
  • Confusion/Sleepiness
  • Nausea/Vomiting
  • Lethargy
  • Severe headache
  • Rash or purple patches on skin
  • Seizures

The more symptoms, the higher the risk, so if these symptoms appear, seek immediate medical attention.

How is meningitis diagnosed?

  • Diagnosis is made by a medical provider and is usually based on a combination of clinical symptoms and laboratory results from spinal fluid and blood tests.
  • Early diagnosis and treatment can greatly improve the likelihood of recovery.

How is meningitis spread?

  • The disease is transmitted when people exchange saliva (such as by kissing, or by sharing drinking containers, utensils, cigarettes, toothbrushes, etc.) or come in contact with respiratory or throat secretions.
  • Coming into close contact with carriers, sharing such items as drinking glasses, and even kissing are ways of spreading and/or becoming infected with the disease.
  • Examples of such carriers would be roommates, close friends, or classmates in a relatively small classroom. Because of these factors, students at institutions of higher education are considered to be at increased risk.

What are the risks of meningitis?

  • Death (in 8 to 24 hours from perfectly healthy to dead)
  • Permanent brain damage
  • Kidney failure
  • Learning disability
  • Hearing loss, blindness
  • Limb damage (fingers, toes, arms, legs) that requires amputation
  • Multiple other medical problems

What can I do?

-Antibiotic treatment, if received early, can save lives and increase chances of recovery; however, permanent disability or death can still occur.
-Meningococcal vaccination is available to help prevent the disease. The vaccine:

  • is effective against four out of the five most common bacterial types that cause 70% of the cases in the U.S. (but does not protect against all types of meningitis).
  • takes 7-10 days to become effective, with protection lasting 3-5 years.
  • is very safe—the most common side effects are redness and minor pain at the injection site for up to two days.
  • is commonly available at many pharmacies and doctors’ offices, and often covered by health insurance plans at little or no cost.

For additional information on meningitis:

  • Contact your primary care provider
  • Contact the LCU Medical Clinic at 806.720.7482
  • Contact the City of Lubbock Health Department (806.775.2933) or the Texas Department of State Health Services (888.963.7111)
  • Visit these websites: cdc.gov/meningococcal and acha.org/Topics/meningitis.cfm

Postings/Flyers/Signs

The objective of the policy is to ensure LCU maintains an orderly appearance appropriate to a university campus while providing members of the greater university community with a maximum of publicity outlets. Cooperation is essential to creating an attractive and pleasant environment for students, faculty, staff, alumni, and visitors.

The Student Affairs Office must authorize all materials before they may be posted on campus. All individuals and organizations must have approval before posting signs, notices, flyers, banners, and announcements, including sidewalk chalk and chap decorations. Postings can be approved in the Student Affairs Office, which is located on the second floor of the SUB. All material must bear the official LCU stamp before being posted or distributed. The stamp may not be copied or reproduced. Materials must be submitted at least 4 days prior to the desired post date and must be limited to fifteen copies. All material must be in line with the university mission and goals and not violate any aspect of the university policy and procedures. All efforts will be made to ensure individuals are provided an opportunity to promote events and ideas. The Student Affairs Office retains the right to deny any individual the right to post materials.

All employment flyers must be approved and stamped through Career Services located in the Cardwell Welcome Center. Employment postings may be posted on designated employment bulletin boards.
See Career Services for additional information.

Postings are not allowed on glass and painted surfaces on campus, and may not be posted in the McDonald-Moody Auditorium. Postings not approved or posted in prohibited areas may be removed without warning. Many campus buildings have designated boards for campus postings.

Post Office

Campus post office boxes are given to campus residents only. Students need to go to Chaparral Mail, located in the SUB, during registration or the first week of school in order to set up their mailbox.  Students are responsible for checking their mailboxes each school day as all campus business is transacted through the university mail system and email. Normal hours of operation are 8:30 a.m.-4 p.m. Monday through Thursday and 8:30 a.m.-2:30 p.m. on Friday's.  Summer hours are posted. Mail addressed to students from off campus should be addressed in the following manner:

Name of Student
5601 19th Street
LCU Box ______
Lubbock, TX 79407

Residential Life and Student Housing

Full-time, single, and undergraduate students who have been out of high school fewer than four long semesters (2 years), are required to live in campus housing. Students may submit a petition to live off campus if they meet one of the following criteria:

  • The student lives with an adult member of his/her immediate family (Immediate family is defined as a parent, grandparent, aunt, uncle, legal guardian, or sibling who is 21 or older.)
  • Medical reasons for which documentation can be provided and which cannot be met by alternative campus housing options.

A petition to live off campus must be submitted every fall and spring semester until the student has been out of high school for four long semesters (2 years). Part-time students are allowed to live in campus housing only as space permits. Financial hardships are not considered as possible exemptions to the campus housing policy.

There are multiple housing facilities available on the campus of Lubbock Christian University. They are listed below.

  • Katie Rogers Hall: all-female housing, for students of all classifications
  • Courtyard apartments: all-female housing, available to juniors and seniors (sophomores may apply if room is available.)
  • Johnson Hall: all-male housing, for students of all classifications
  • Rec Center: male and female housing, available to sophomores, juniors, and seniors
  • Mabee Living Center: all-male housing, available to juniors and seniors (sophomores may apply if room is available.)
  • Apartments: 1, 2, and 4 bedroom units are reserved for students who have been out of high school four long semesters (or 2 years), are 20 years of age or older, and/or for married couples with no children

*Please see the Residential Life Guide on the LCU website for further information. The Residential Life Office is located on the second floor of the SUB and can be reached by calling 806.720.7507.

Rhodes-Perrin Recreation Center

The Rhodes-Perrin Recreation Center (RPRC) is located on the south end of campus.  All regular students working towards a degree plan have full access to the RPRC; excludes nursing, online, temporary, and cohort students.  Nursing partnership students may enroll in a zero (0) credit course to obtain access.  All current, non-contract employees are granted access to the RPRC.  Memberships may be purchased for those non qualifying students.  Participants wishing to enter the facility must present a LCU ID card to gain access. 

The RPRC offers basketball/volleyball courts, a futsal court, locker rooms, fitness center, group fitness room, intramurals, outdoor adventure and a rock wall.  Posted hours are available on the LCU Rec Life website.  LCU does not carry health, accident, or life insurance on its students. Students assume full responsibility for any injuries received while participating in such activities, and participation is at the student's own risk. Students assume full responsibility to provide their own health, accident, and life insurance. For additional information please call 806.720.7860 or email us at LCURecLife@LCU.edu.

Fitness Center/Group Fitness

The Ramona Perrin Fitness Center is equipped with Cybex weight machines, free weights, and Matrix cardio equipment. With state-of-the-art strength and cardio equipment, we offer a separate free weight area, 15-piece selectorized weight circuit, and 25 cardio machines with amenities. 

Group fitness classes are offered throughout the day. Various classes are offered such as spinning, step, and yoga. Classes are first come, first served, no registration required. Posted hours and class schedules are available on the LCU Rec Life website. LCU does not carry health, accident, or life insurance on its students. Students assume full responsibility for any injuries received while participating in such activities, and participation is at the students own risk. Students assume full responsibility to provide their own health, accident, and life insurance. For additional information please call 806.720.7860 or email us at LCURecLife@LCU.edu.

Intramural Sports

Intramurals provide all students the opportunity to participate in a variety of individual and team sports. These sports include 7-on-7 flag football, futsal, volleyball, basketball, softball, outdoor soccer, ultimate Frisbee, dodge ball, badminton, and ping pong. Registration meetings are scheduled for each intramural sport. Intramurals are played in the Fall and Spring semesters.

Only students registered for 3+ credit hours, full-time faculty, or full-time staff may participate in intramurals. A current LCU ID card should be presented prior to each game. Students participating in intramurals must be in good academic and chapel standing.

LCU does not carry health, accident, or life insurance on its students. Students assume full responsibility for any injuries received while participating in such activities, and participation is at the students own risk. Students assume full responsibility to provide their own health, accident, and life insurance. For additional information please call 806.720.7860 or email us at LCURecLife@LCU.edu.

Rock Wall

Experience the culture of rock climbing at one of the tallest stand-alone rock walls in the state.  We offer two tier training that will help prepare you for the rock wall experience. Our rock wall holds 3 auto-belays, 16 top-rope anchors and 25 routes of varying difficulty. With fresh routes put up regularly, and specially trained staff there to assist you, the rock wall promises to be an epic adventure for any skill level.

LCU does not carry health, accident, or life insurance on its students. Students assume full responsibility for any injuries received while participating in such activities, and participation is at the students own risk. Students assume full responsibility to provide their own health, accident, and life insurance. For additional information please call 806.720.7860 or email us at LCURecLife@LCU.edu.

LCU Public Safety

LCU Public Safety operates 24 hours a day. The 24/7 patrol number is 806.928.6803. For emergencies, call 911.

Emergency Assistance

For emergencies, life-threatening, or potential life-threatening situations, call 911.

Non-Emergency Assistance

LCU Public Safety may be contacted 24-hours a day by calling 806.928.6803.  

Services

The LCU Public Safety administrative office is located on the second floor of the SUB and  is open Monday-Thursday 8 a.m.-5 p.m., (closed during chapel and lunch), Friday 8 a.m.-noon. Administrative services are also available in the Student Affairs Office during those times.

To report an incident or suspicious activities, please call 806.928.6803. Public Safety also provides a variety of services:

  • Motorist assist (boosts and air)
  • Escorts to and from locations
  • Parking Services (parking permits)
  • Crime prevention and awareness
  • Investigation of crimes and incidents that occur on campus
  • Lost and Found

To report a crime, please call Lubbock Police Department Dispatch at 806.775.2865.

To access the registered sex offender website and other security-related issues, go to Public Safety Webpages.

Crime Report

In order to comply with the Department of Education regarding the Jeanne Clery Act of 1990, LCU must record all crimes occurring on campus on a yearly basis. Through resources from the Lubbock Police Department, LCU Public Safety, and the Student Affairs Office, an annual report is submitted to the U.S. Campus Crime website each October.

The most current crime report statistics are available on the Public Safety webpages.

Emergency Management

LCU maintains and Emergency Operations Plan which outlines LCU's approach to emergency operations. It provides general guidance for emergency management, activities, and a general overview of our methods of mitigation, preparedness, response, and recovery. The plan describes our emergency response, organization, and assigns responsibilities for various emergency tasks.

Emergency Notification (LCUAlert)
In the event of an emergency (including weather and safety alerts), LCU will utilize a number of communication tools and strategies to communicate with the campus community. Depending upon the nature of the announcement, any or all of the following methods may be used:

  • SMS, Text-messaging, voice call, and email alert system - email sign up is automatic, but students are encouraged to update their information on LCU SelfServe as it changes
  • Campus wide phone/intercom messages
  • Chaplink Security Alert Information Updates

LCUAlert will be used for emergency communication only. Students may update their LCUAlert contact information at any time, on LCU SelfServe.  For more information, see the LCU Public Safety Website.

Active Shooter Event
Call 911 as soon as it is safe to do so.
Remember the 3D technique:

 

  • DISTANCE - yourself or evacuate if there is a safe path.
  • DENY - shooter's access.
  • DEFEND - yourself using any means necessary.

 

Lockdown
Soft Lockdown

  • Secure exit doors and remain inside
  • Have staff monitor doors
  • Increase awareness and conduct business as usual

Hard Lockdown

  • Lock doors if possible; if not, barricade with tables and chairs
  • Close curtains and blinds
  • Stay away from windows and doors
  • Stay low and quiet
  • Silence all devices
  • Do not open until all is clear

Bomb Threat
If a bomb threat is called in to your area:

  • Remain Calm
  • Listen to the caller’s exact words and instructions
  • Check the caller ID for the number of the caller
  • Keep the caller on the line and discreetly ask someone else to call 911 with the information
  • Remember any unusual or identifying characteristics of the caller

Fire
In case of a fire, be prepared by knowing the location of exits and extinguishers.

Minor Fire

  • If the fire is controllable, direct the extinguisher toward the base of the flame and sweep side to side.
  • If there is ANY doubt, pull the fire alarm and call 911.
  • Evacuate the building.

Major Fire

  • Pull the fire alarm.
  • Evacuate the building.
  • Call 911 as soon as it is safe.

Psychological Crisis
A psychological crisis occurs when an individual is threatening harm to himself/herself or to others or is out of touch with reality.

  • Call LCU Public Safety at 806.928.6803 stating you have an emergency.
  • Try to keep the person calm and within your vision until assistance arrives.
  • Maintain your own personal safety if you feel the situation is dangerous.
  • If there are obvious medical complications, call 911, and then LCU Public Safety.

Severe Weather
In the event of a Tornado or Severe Weather emergency, LCU Public Safety will issue an alert through LCUAlert. If on campus you will be directed to take cover.

Tornado Watch

  • Be mindful of the weather.
  • Be aware of options.
  • Be ready to move.

Tornado Warning

  • Go to the ground floor.
  • Go to an interior area (like an office or bathroom free of windows).
  • Go now! Don't wait!

As situations and emergencies often arise in an unpredictable manner, LCU recommends you use caution and judgment regarding your personal safety. 

Lost and Found

The Lost and Found is located in the LCU Public Safety Office in the SUB Room 206.

Missing Persons

University missing person procedures apply to students who reside on campus and are deemed missing or absent from LCU for a period of at least 24 hours without a known reason. Within 24 hours after notification, campus officials will:

  • Notify the person designated by the student to be contacted if student is determined missing
  • Notify a parent if the student is under 18 years old
  • Notify appropriate law enforcement officials (in cases where the student is over 18 and has not identified a person to be contacted.)

Emergency contact information is collected during registration and may be updated on enrollment validation forms or in the Registrar's Office.

Roller Blades, Skateboards, Hoverboards and Bicycles

Roller blades, skateboards, hoverboards, and bicycles are only permitted on sidewalks and are for outside transportation only. Excessive speed, stunts, tricks, or jumps are prohibited on campus property.

Bicyclists, rollerbladers, and skateboarders are also reminded that sidewalks are primarily utilized by pedestrians; however, they must remain on hard pavements. Tricks, stunts, or jumps are not allowed.

Bicycles are not required to be registered; however, when not in use they must be secured to a cycle rack provided on campus.

Traffic and Parking Policy

Students are expected to be familiar with and abide by the regulations set forth in this handbook. LCU Public Safety is responsible for establishing and enforcing guidelines for the use of any parking area on university property that could be used for parking even if not specifically designated for parking. Such areas include, but are not limited to, athletic fields, driveways, loading areas, and lawns.

Students using private vehicles on campus consent to search of the vehicle while on campus and agree to obey city, county, state, and federal traffic laws and regulations. The university does not provide insurance for personal vehicles or their contents.

LCU assumes no responsibility for stolen property or damage to any vehicle or its contents while the vehicle is being operated or parked on campus.

Students must register their vehicles with the LCU Public Safety office each academic year, and display the current parking decal on their vehicles and park in those areas designated for use by their decal. The decal should be placed on the outside of the back window in the lower left corner. For convertibles, the decal needs to be placed in the front window in the lower right corner. Motorcycles and bicycles are not required to have a parking permit; however, they need to be registered with the LCU Public Safety office. Commuters may contact the office to obtain parking permits for additional vehicles. Students may also pick up parking permits from the Student Affairs Office if the LCU Public Safety office is closed.

Parking Fines

  • $20.00 – No valid parking permit; parking where prohibited by sign; parking in an unauthorized area (yellow curb, red curb, blue curb or striped zone); improperly parked in a slot; obstructing traffic
  • $50.00 – Parking in areas marked for handicap parking

Vehicles parked on LCU property without a permit will be issued a ticket. Tickets will be placed on the student account and must be paid in the Student Business Office.

The person in whose name the permit is issued will be held responsible for that vehicle. A parking ticket is not excused on the plea that another person was driving the vehicle at the time the vehicle was cited.

The university reserves the right to remove and impound vehicles left abandoned, any vehicle without license plates, or any vehicle parked in a way that constitutes a serious hazard to vehicle or pedestrian traffic. The owner of any vehicle that is stalled or disabled on any part of the university campus must notify the LCU Public Safety office immediately.

The owners will be responsible for any fees involving the removing, impounding, and storing of their vehicles.

Parking Permits

Parking permits are required for all students parking on campus. Each permit has a color designation for parking permissions on campus. Students receive a copy of these permissions as well as an outlined map when they receive their permit. Permissions and maps may also be found on the public safety page of LCU.edu.

A color-coded system is used for parking on campus. Please observe the following:

  • Yellow Curb, Marked "Staff": Visitor/faculty/staff parking Monday-Thursday 7:30 a.m.-5 p.m.; Friday 7:30 a.m.-noon
  • Blue Curb: Handicap Parking only (Fines of $500 are regularly issued)
  • Red Curb: Fire Zone – No parking at any time
  • Sidewalks: No parking at any time

Parking Ticket Appeal

Tickets are to be paid in the Student Business Office. If you wish to contest a ticket, you must submit an email (michael.smith@LCU.edu) to the Director of Public Safety within 5 business days of receiving the ticket. The written appeal must specify grounds that would justify consideration. General dissatisfaction with the policy or an appeal for mercy is not an appropriate basis for an appeal. Come by the Public Safety Office in the SUB, Room 206, to ask questions or obtain additional information regarding traffic and parking policies.

Prohibited Driving Areas

  • Campus service roads and sidewalks are to be utilized only by emergency and maintenance vehicles.
  • Motorcycles and mopeds are not to be operated on sidewalks for any reason.

Solicitation

Campus property cannot be used for commercial or solicitation purposes.  This includes online or traditional mail business ventures. Requests for interpretation or consideration is to be handled through Student Affairs.

Student Insurance

Brochures for covering personal property in apartments or residence halls are available in the Student Affairs Office. Brochures for student medical insurance are also available. Tuition insurance brochures are available in the Student Business Office and enrollment must be complete before the beginning of the semester.

Student Involvement

Students have the opportunity to participate in a variety of social, professional, and service clubs as well as to become involved in a broad spectrum of intercollegiate and intramural sports at LCU. Visit LCU.edu, the Student Affairs Office, or email studentinvolvement@LCU.edu for more information.

Students participating in intramural sports, Master Follies, and other campus-related activities do so at their own risk. The university does not assume responsibility for accidents incurred during these activities. Students assume full responsibility to provide their own health, accident, and life insurance.

Student Liability

Students assume full responsibility to provide their own health, accident, and life insurance. The university is not responsible for any injuries incurred by a student. The university does not assume responsibility for or insure student property that is lost, damaged, or stolen. Students are advised to lock their rooms at all times, leave valuable property at home, and not keep large amounts of cash in their rooms. Lost or stolen keys should be reported immediately to the residence hall supervisor. Students assume responsibility to insure their personal property. The university does not provide health, accident, or life insurance for students.

Tuition Payment

Undergraduate student account balances are payable in full on or before September 30 for the fall and February 15 for the spring. Graduate student account balances for Fall A and B sessions must be paid on or before September 15 and C sessions by November 15, and balances for Spring A and B sessions must be paid on or before February 15 and C sessions by April 15. Payment arrangements for summer courses must be made by the first day of class. Accounts not complying with the above policy may be subject to a late payment charge of $200 and the account will be placed on hold. Late fees will not be assessed to students current in their monthly payments to TMS. The university does not release student academic records if educational costs are not paid. Students will not be allowed to register for classes if there is a hold on the account.

Tuition and room and board refunds are computed on a declining scale based on when students withdraw from the university or drop a course. Fees are not refundable. Request for withdrawals or drops must be made by completing a withdrawal or drop form which is available from the registrar. Refunds or tuition and room and board will be made according to the following refund schedule. Students must pay drop/add fees when schedule changes occur.

Sixteen Week Terms

  • 1st through 5th day of term-100%
  • 6th through 10th day of term-80%
  • 11th through 15th day of term-60%
  • 16th through final day of term-0%

Eight Week Sessions

  • 1st through 3rd day of session-100%
  • 4th through 5th day of session-80%
  • 6th through 8th day of session-60%
  • 9th through final day of session-0%

Less than Eight Week Sessions

  • 1st day of session-100%
  • 2nd day of session-80%
  • 3rd day of session-60%
  • 4th through final day of session-0%

For more information, please contact the Student Accounts Advisor in the Student Business Office at 806.720.7309.

Statement and Payment Options

LCU Statements

Statements can be found in the Chaplink by clicking on 'View My Balance' in the Financial information box under Billing. These statements are updated weekly and are viewed by choosing the Finances tab - detail - balance tab.  Students will receive an email to their LCU email account when a new statement is uploaded.  It is important to keep up with your LCU emails. LCU uses student email as its official form of communication.  

Payment Methods

Making payments online is quick and easy in the TMS Student Account Center.  An email will be sent from LCU (noreply@afford.com) to your LCU email address to register for access to the Student Account Center, SAC. Due to Federal Student privacy regulations *(FERPA), the student must register first. 

What you can do in the Student Account Center:

  • View Account Summary and activity data 24/7 - with real time updates, including financial aid. 
  • View available payment options - including enrolling in a payment plan or making one-time payments via the gateway.
  • E-Check - this payment option is free of charge using your bank account and routing numbers from the bottom of your check.
  • Credit or Debit cards - Visa, MasterCard, Discover, and American Express are accepted online.  Service fees may vary based on the card presented for payment.
  • Ability to Share Account Access - "Manage Account Access" and share with family members.  Activation instructions will be sent to the invited participant.

*FERPA - parents must be authorized by their student in the Student Account Center for the LCU Student Business Office to discuss student account information.  

Payment Due Dates

Accounts are to be paid in full on or before September 30 for the fall semester, and February 15 for the spring semester. Accounts with a balance of more than $200 may be charged a late fee of $200. Accounts will then be placed on hold and registration will be withheld until the account is paid. If you have questions, please feel free to contact the Student Business Office at 806.720.7309.

Excess Checks

The Student Business Office will process the excess on your student account. Checks will not be available for pickup. Direct deposits will be processed by the LCU Business Office and paper checks will be mailed.

Billing Questions and Disputes

Students with questions or disputes concerning account balances should first contact the Student Accounts Advisor in the Student Business Office (806.720.7309). If a resolution cannot be made, students may appeal in writing to the Director of Student Accounts.

University Communication

The university provides all students an email account and all campus residents a post office box. All campus business between offices and students is transacted through the university mail system and email.

Lubbock Christian University’s official means of communication is through the LCU email account that is provided to students. All students should check their LCU email on a daily basis. Failure to do so does not nullify the information contained in the email.

For more information about the LCU email account, please contact the LCU ChapDesk at 806.720.7100. For information about campus post office boxes, contact the Post Office that is located on the first floor of the SUB.

Veteran's Benefits

The Registrar, located in the Administration Building, serves as the Student Veteran’s Benefit coordinator.

Work Study

Students who qualify for the Federal Work Study Program will need to market themselves in order to find a job. They must build a resume', determine available hours, dress nicely, and apply to each office on campus. A list of work study job opportunities is available online through Chaplink under Resources, Work Study. Questions or additional information about work study can be directed to Financial Assistance in the Cardwell Welcome Center.

For those who do not qualify for the Federal Work Study Program, the Career Center, located in the Cardwell Welcome Center, compiles lists of jobs available in the area. Local employment agencies are also a good resource to utilize.  In addition, there are several departments on campus that hire students who are not work study eligible (cafeteria, tutoring, etc.).